You complete hundreds – even thousands – of hours of education to become a doctor, an accountant and in some countries to even to drive a truck. How does the world prepare talented professionals (your most valuable people) for the critical role of leading people?

To address this vital learning need, Crestcom sought the input and experience of thousands of business executives in more than 50 countries to create the highly acclaimed Bullet Proof Manager course. Critical skill areas addressed in the Bullet Proof Manager Curriculum include:

• Ability to motivate others
• Communication
• Customer service
• Performance management
• Planning and goal setting
• Recruiting, hiring and retention
• Coaching and mentoring
• Stress management
• Negotiation
• Change management

Participants can join the training at any time and attend one monthly session for 12 consecutive months. Each session lasts approximately four hours and concentrates on two management or leadership skills. At the completion of the training, participating managers will have spent 48 hours in a structured learning environment, exchanging ideas with managers from different fields, backgrounds and experiences.