Lisa Ford has developed such highly acclaimed training courses as “How to Give Exceptional Customer Service” and “Developing a Customer Retention Program.” Ford is a specialist in advising companies about how to best serve and retain customers. She is also a very popular guest speaker and in-house presenter with groups throughout the world.

Lisa Ford is featured in the following videos:

• How To Exceed Customer Expectations
• How To Hire, Train And Reward Employees
• How To Deal With Difficult Customers